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9
Communication, Training, Compliance & Review
Policy Sections 10.0 – 14.0
Step 1 of 7

Sec 10.0 — Communication

  • Whistleblower informed of progress (if not anonymous)
  • Track status via the platform using tracking code
  • Regular updates during investigation
  • Outcome reported to ED or Board Chair

Sec 11.0 — Training

  • Regular training for staff and partners
  • Policy sensitization for all staff
  • Informational materials distributed
  • Clear info on AERC website and portal
How can anonymous reporters get updates?
When you submit a report, you receive a unique tracking code. Use this code on the platform to check the status of your report at any time — no personal information required.
Quick Check
An anonymous whistleblower submitted a report two weeks ago and wants to know if there has been any progress. They did not provide contact information.
How can this anonymous reporter track the status of their report?

Sec 13.0 — Monitoring

  • Internal audit reviews platform effectiveness
  • Tracks: number of reports, resolution rate, quality

Legal Compliance:

  • Kenya Data Protection Act
  • Anti-corruption legislation
  • UN Convention & OECD anti-bribery
  • AERC Code of Conduct

Sec 12.0 — Related Resources

Code of Conduct HR Policies Safeguarding Policy Risk Management Anti-Fraud Policy

These policies work together to create a comprehensive ethical framework for AERC.

Quick Check
The internal audit team is reviewing the effectiveness of the whistleblowing platform. A Board member asks: "Which international standards does our platform comply with?"
Which international framework does AERC's whistleblowing platform align with?

Policy Review (Sec 14.0)

Every 2 Years
Formal policy review cycle
  • Takes effect upon Board approval
  • Formally reviewed every two years
  • Can be updated sooner if regulatory changes require it
  • Review considers platform effectiveness, resolution rates, and emerging best practices
Continuous improvement: The monitoring system (Sec 13.0) provides ongoing data between formal reviews, so issues can be addressed proactively.
Final Check
During a board meeting, a new board member asks: "How often is this Whistleblowing Policy scheduled for formal review?" The policy officer responds.
How often is the AERC Whistleblowing Policy formally reviewed?

Congratulations! Training Complete

  • Communication — reporters are kept informed; anonymous reporters use a tracking code
  • Training — regular sensitization for all staff, partners, and stakeholders
  • Legal compliance with Kenya law, UN Convention, OECD anti-bribery, and internal AERC policies
  • Reviewed every 2 years — continuous improvement through ongoing monitoring
You have completed all 9 sections of the AERC Whistleblowing Policy Training. View your progress →